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Why most businesses should choose Managed Connectivity for their Network

What is managed connectivity?

Managed Connectivity delivers outsourcing of all the elements of network connectivity services as it relates to a business. Managed Connectivity Services Providers typically bundle the hardware, services agreements and network support into a single contract. Based on the needs of each client, this can include wide area network (WAN) setup and connections, MPLS, SD-WAN, SD-Security, and more. 

 

In most cases, Managed Connectivity is bundled into one monthly bill so customers don’t have to deal with contracts to multiple internet providers, hardware vendors and support services. In addition, Managed Connectivity almost always comes with strong SLA’s and guarantees on network uptime

 

Maintaining a robust network assures that businesses don’t lose productivity as a result of network issues. In particular when a business has multiple branches or remote users, it’s essential to keep information moving. With Managed Connectivity Services, a business can literally outsource everything, from their network edge, to access to the internet and the cloud, to one provider. Knowing that there’s a professional service dedicated to maintaining the business connectivity provides peace of mind to owners, executives and IT staff.


What are the Big Benefits of using a Managed Connectivity Provider?

1. Simplicity: Especially if you operate a multi-site business, it can be overwhelming to manage the vast array of hardware and network services decisions, let alone develop the technical competency to implement a robust network.  A Managed Connectivity Provider makes it easy to get access to the latest technology and upgrades because they handle all of the installation and services contracts.  The best providers will send technicians at your locations for installation and support.


2. Network Reliability:  A properly configured network with advanced features such as Same IP Failover (see our blog https://www.capconnetworks.com/same-ip-failover-for-100-uptime-of-your-network-infrastructure) can guarantee 100% uptime of your data, voice and application services.  A Managed Connectivity Services Provider will monitor and maintain all of your services and deliver much higher uptime and much higher performance than you can typically do yourself.


3. Cost Efficiency: With Managed Connectivity Services businesses can often save 20-30% on the overall cost of their network and internet services.  Moving from traditional MPLS systems to SD-WAN, leveraging expert buying of internet services and avoiding fixed labor costs for network management all help save money without sacrificing results.


Which businesses can benefit from Managed Connectivity?

managed-connectivity

Any business that relies on the internet to get work done can benefit from Managed Connectivity. A single location can see improved uptime for data and voice which helps avoid lost productivity.


In the case of multi-national companies, Managed Connectivity offers a tremendous value in understanding the nuances of finding appropriate services providers in each different country, procuring the right hardware and in ensuring compliance to local security policies.


Multi-location businesses or companies with many remote workers will see even more benefit. It can be especially valuable to have a Managed Connectivity Services Provider that has developed a strong knowledge of the different internet services providers in various regions. Selecting the right providers can make a big difference in cost, reliability and service quality. In addition, the Managed Connectivity Provider will typically be able to provide onsite technical support to all locations on short notice.

Alternatives to Managed Connectivity

Getting a robust and efficient network either means working with a service provider, or doing it on your own. If your business has the staff and technical competency to evaluate and procure hardware, install and configure it as well as negotiate multiple internet services contracts, you might be successful in building out a highly reliable network.


Most companies, even at larger sizes, don’t want to invest at the level required to manage all of this in-house.  As a result, working with a Managed Connectivity Services Provider will be the right choice in most cases.


The Process of Getting Started with Managed Connectivity

Upon selecting a Managed Connectivity Provider, you can typically expect a quick turnaround getting your enhanced networking and services implemented.

 

The process will normally involve:


Site Evaluation: Each of your locations will be reviewed to determine which internet and connectivity services are available and what mix of services will deliver guaranteed uptime for that location.

 

Hardware Determination: Based on the site evaluation, a plan to right size the hardware appliances that will live at branch and office locations will be created. This will assure there's enough capacity, not only for today, but also to future-proof the network.

 

Provisioning/Installation: The Managed Connectivity Provider will provision connectivity services and hardware, and provide onsite installation of all required hardware.

 

Services Contracting: The Provider will gather all the bids from internet and connectivity services for each location, contract with selected vendors and dispatch them for installation.

 

Network Configuration: You should expect competent due diligence to evaluate the needs of your current applications, voice and data connections as well as security requirements. The network and SD-WAN will be configured to optimize access for each application and use case whether it be outbound or inbound.

 

Monitoring & Support: Once your upgraded network goes live, you will typically receive 24/7 monitoring to address slowness or disconnections as well as rapid support response in the event of any issues.


Capcon Networks provides best in class Managed Connectivity

When choosing a Managed Connectivity Provider, selecting the right partner can make the difference between having the network you need and having a bunch of headaches.

 

Capcon Networks offers the largest portfolio of internet/connectivity carriers (more than 500), which means you’ll have coverage options anywhere your business has locations. We also provide onsite installation and technical service with a 100% Guaranteed Uptime SLA. From the moment your network with us goes live, it will stay connected without interruption

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Offir Schwartz

Offir Schwartz

President & Founder 


Offir focuses on building the optimal mix of talented team members, leading technologies and proven processes to support global multi-site enterprises in obtaining and maintaining simple yet effective networking. His experience includes implementing SD-WAN, MPLS, Hybrid Networks and Unified Communications to the some of the worlds' top companies.

Offir Schwartz • Jun 08, 2020
By Offir Schwartz 18 Aug, 2023
Ah, the joys of a rural broadband connection. Where your live stream is more “still-life”, and you’re convinced that buffering circle is just a quirky decoration YouTube decided to adopt. What if I told you, dear regional broadband providers, that there’s a magical solution to many of these woes? One that isn’t whispered about nearly enough: Internet Exchanges (IX). Today, we'll speed-date IXs by diving into how to connect with them, why you should consider it, and your options. How to connect to Internet exchanges Now, before you start searching for an “IX hookup app,” here’s how the real connection goes down: Choose an IX: Not all internet exchanges are created equal. Different IXPs will have various connection policies, costs, and partners. Start with a local or regional IX as they will most likely benefit your immediate user base. Get the Hardware: Connection to an IX usually, but not always involves routers and switches. Don’t skimp here; consider it an investment, or look at solutions that don’t require hardware (check out Connect-IX). Physical Link-Up: Once you have your equipment, you must establish a physical link to the IXP. This might involve leasing a line or installing a fiber link. Configuration: With the physical link established, the next step is to configure your routers to talk with the IXP. Why connect to internet exchanges? Obviously, because it's like going to the best party in town – the one where all the important folks are. You meet peers, form direct relationships, and most importantly, bypass many middlemen that slow down your traffic and increase the cost of data transfers. Think of it as taking a direct flight instead of those pesky three-stop ones, while still paying less. The advantages for a broadband provider IXs can benefit many different types of businesses, but several benefits are especially valuable to regional/rural broadband providers: Speed: Direct peering means faster data transfer rates, and who doesn’t want that? Cost-Effectiveness: By reducing the number of ISPs you go through, you can save on transit costs. Redundancy: If one path fails, there’s always another. Multiple peers can lead to a more resilient network. Local Content: Many local and national content providers/services might be directly connected to the same IX, improving the user experience for your clients. Did somebody say savings? On average, the industry reports a potential cost savings of 20-60% on overall bandwidth expenses for ISPs connected to an IX. Let's paint a hypothetical: say your current bandwidth costs are $10,000 monthly. With a 30% saving (a conservative estimate), you're saving a whopping $3,000 monthly! That's $36,000 annually. Imagine the upgrades and investments you can make with those savings. And don't get me started on the potential for customer satisfaction and growth. Alternatives to Internet Exchanges Now, while IXs sound dreamy, sometimes there’s a need for alternatives, especially if an IXP isn’t within feasible reach. Direct Peering: Establishing direct connections with large content providers or ISPs, but this usually makes sense only for sizable ISPs. Transit Providers: These are the go-between guys, helping you connect to the global internet. They’re a must-have but can be pricier than an IXP connection. VPN Over the Internet: For those feeling extra savvy, you can establish VPN connections over the current internet connection to another location that's better connected. So, Why Consider the Alternatives? While IXs are wonderful, if your main user base frequently accesses content overseas, direct peering with an international content provider might make more sense. Additionally, not all areas will have an IXP within reasonable reach, making transit providers or VPN solutions more feasible. Wrapping things up… Rural doesn’t mean “left behind” in the digital age. With solutions like internet exchanges, the playing field is leveling. Every regional broadband provider has the opportunity to offer stellar service while pocketing some savings. If the dance of data has you dizzy or you’re contemplating which path is right for you, let us help! At Capcon Networks, we've guided many broadband providers in their dance with digital connectivity. Let’s waltz together toward a brighter, buffer-free future. Give us a spin!
By Offir Schwartz 18 Aug, 2023
If the world of broadband were a stock market, then public peering would be that hidden gem of a stock that not only adds shine to your portfolio but also promises substantial returns on investment (ROI). If you’re a regional broadband provider, public peering isn’t just a techy term; it’s a financial strategy. Let’s dive deep into the numbers behind the network. Why should broadband providers peer Into peering? It's not just about data; it's about dollars. The direct routes offered by peering mean you're not only ensuring efficient data flow but also guarding your purse against extra expenditure. Think of peering as a business class ticket for the price of economy - superior experience at a fraction of the cost. Want to jump to first class? Check out Connect-IX! ROI for Rural/Regional Broadband Providers At the end of the day, if it doesn’t make dollars, it doesn’t make sense. How exactly is peering going to create value and save money? 1. Speed and Efficiency = Customer Retention: Happy customers mean steady revenue. Improved speed and latency translate to higher customer satisfaction and lower churn. 2. Controlled Traffic = Predictable Expenses: When you see and control your traffic sources and destinations, you can better predict and manage costs. 3. Scalability Without Skyrocketing Costs: While your customer base and traffic might grow, peering ensures your costs don't grow proportionally, offering higher ROI as you scale. Direct benefits for the users and your bottom-line Happy customers tend to remain customers much longer, so at the end of the day, they are the ones who need to benefit. Key benefits to to your users specifically are: 1. Superior Streaming and Gaming: Happy streamers and gamers are less likely to jump ship, ensuring steady subscription revenue. 2. Quick Downloads = Happy Customers: Fast data transfers elevate user experience, leading to potential premium service upsells. 3. Uptime and Reliability: Fewer outages mean fewer customer service calls and compensation costs. Show Me the Money: Potential Cost Savings I’m sure all Jerry Maguire fans are already screaming, “Show me the money!”; so let’s look at the ROI already. Let's play with numbers. Assume a broadband provider shells out an average of $20/Mbps monthly to a transit provider, incurring a cost of $200,000 for 10Gbps traffic. Peering can significantly reduce this transit volume. Even if peering expenses are factored in, the costs are typically much lower than transit costs. A 30% traffic reduction via peering can lead to a monthly saving of $60,000. Annually, you're looking at an ROI-rich saving of $720,000. Peering Partners: A Broadband Provider’s ROI Boosters The only way peering moves the needle is it you can peer with partners that your users are actively using regularly. The more traffic you can share directly with providers, the more happy users you have and the less transit you need. So you need to peer with partners that get a lot of traffic and have high data usage. I think you may have heard of a few of these examples of active peering partners below: Netflix: By utilizing Netflix Open Connect, you can decrease the cost of traffic and elevate user experience. Google (Including YouTube): With Google Global Cache, serve popular content efficiently and economically. Amazon: Direct connections mean faster services and cost savings. Facebook: Given its traffic volume, direct peering can offer substantial cost benefits. Microsoft (Including Xbox Live): Improve gaming experiences and perhaps upsell premium gaming packages to your user base. Concluding with the ROI Rundown... Public peering isn't just about technology; it’s about treasury. By leaning into peering, regional broadband providers not only enhance service quality but also see a marked decrease in transit costs. If ROI is your song, and you're ready to dance but need some rhythm, we're here to lead. Dive deeper into peering with us and make your financials sing. Onwards to increased ROI!
By Offir Schwartz 25 May, 2023
DE-CIX, the world’s leading Internet Exchange (IX) operator and home to the largest carrier and data center neutral interconnection ecosystem on the planet and Capcon Networks, an industry leader in carrier agnostic connectivity, today announce a strategic partnership with Capcon in the United States. Capcon is uniquely positioned to address the US rural telecommunications market because they are not limited to specific geographies, making them an ideal reseller to work with nationwide. The symbiotic relationship between DE-CIX and Capcon Networks is perfect for the creation of a targeted transport-to-peering product, which is called Connect-IX©. This product allows rural networks to scale while improving their customer experience by enabling rural network operators to exchange traffic directly with each other, content providers, CDN’s and hundreds of networks over a single transport connection.
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